Privacy Policy

Vel Travels
Last Updated: 11/02/2026

Vel Travels (“We”, “Our”, “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our taxi and travel services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you book a cab, contact us, or fill out a form on our website, we may collect:

• Full Name

• Phone Number

• Email Address

• Pickup and Drop Location

• Travel Date and Time

• Address (if required)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

2. How We Use Your Information

We use your information to:

• Confirm and manage bookings

• Provide taxi and travel services

• Contact you regarding your trip

• Respond to customer inquiries

• Send booking confirmations via SMS, email, or phone

• Improve our website and services

• Comply with legal obligations

3. Sharing of Information

Vel Travels does not sell or rent your personal information.

We may share information:

• With drivers assigned to your trip

• With service providers who assist in operating our business

• If required by law or legal authorities

• To protect our legal rights

4. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

5. Cookies

Our website may use cookies to enhance user experience. You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

You may:

• Request access to your personal data

• Request correction of incorrect data

• Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

10. Changes to This Privacy Policy

Vel Travels may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Vel Travels
1/86, PKD Nagar 1st Street,
Peelemedu, Coimbatore – 641004,
Tamil Nadu, India

📧 Email: veltravelscbe@gmail.com
📞 Call Us: +91 9442960937